Following are the terms and conditions that constitute Highlander Minerals’ Shipping Policy. 

Domestic Shipping Policy 

Shipment processing time – Pack & Send, Stock products 

All orders are processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. 

* Shipping days may vary due to delays & restrictions with Australia Post. 

Delivery delays can occasionally occur.Shipment to P.O. boxes or GPO addresses 

highlanderminerals.com.au ships to addresses within Australia only. We cannot ship to GPO/PO boxes.Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.Customs, Duties and Taxes 

highlanderminerals.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).Damages 

highlanderminerals.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim.International Shipping Policy 

We currently do not ship outside of Australia. 

Shipment method 

Estimated delivery time 

Shipment cost 

Australia Post Standard or Courier Service 

3-5 business days* 

$10.00 – $20.00 

  

* Shipping days may vary due to delays & restrictions with Australia Post. 

Delivery delays can occasionally occur. 

Shipment to P.O. boxes or GPO addresses 

highlanderminerals.com.au ships to addresses within Australia only. We cannot ship to GPO/PO boxes. 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your 

tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

highlanderminerals.com.au is not responsible for any customs and taxes applied to your order. All 

fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.). 

Damages 

highlanderminerals.com.au is not liable for any products damaged or lost during shipping. If you 

received your order damaged, please contact the shipment carrier to file a claim. 

Please save all packaging materials and damaged goods before filing a claim. 

International Shipping Policy 

We currently do not ship outside of Australia.